Privacy Policy

ark.swiss Sàrl is committed to protecting your privacy. Your personal data is never sold, rented or shared with third parties for commercial purposes.

Access to your data is strictly limited to ark.swiss Sàrl's technical team, to the extent strictly necessary to provide our services. We apply the principle of data minimisation: we only collect what is essential.

• Contact forms: name, email address and message. This data is only collected when you voluntarily contact us.
• Anonymised analytics: browsing data via Google Analytics 4 — pages visited, session duration, device type, country of origin. No personally identifiable data is collected through analytics.
• Technical cookies: necessary for the website to function properly, including language and session preferences.

Your data is used exclusively for the following purposes:

• Processing your contact requests and commercial follow-up for projects.
• Improving the user experience and performance of the ark.swiss website.
• Communicating about our services, only if you have requested it.

None of your data is used for marketing or advertising purposes without your explicit prior consent.

ark.swiss Sàrl uses the following sub-processors to provide its services. Each has appropriate data protection guarantees in place:

The ark.swiss website uses two categories of cookies:

• Essential cookies: necessary for the website to function (language preferences, user session). These cookies cannot be disabled without affecting the basic functionality of the site.
• Google Analytics 4 (anonymised): navigation data with IP address anonymisation, no cross-site tracking or personal identification. You can opt out via your browser settings or a blocking extension.

No advertising pixels (Facebook Pixel, LinkedIn Insight, Google Ads, etc.) are used on ark.swiss.

Some sub-processors involve transfers of data outside Switzerland:

• Stripe Inc. (USA / Ireland): payment processing. Guarantees: EU Standard Contractual Clauses (SCCs) and PCI-DSS compliance.
• Google LLC (USA): anonymised analytics. Guarantees: EU Standard Contractual Clauses (SCCs) and anonymisation settings enabled on all properties.

These transfers are carried out in compliance with the Swiss Federal Act on Data Protection (nFADP) and, where applicable, the EU GDPR.

Under the Swiss Federal Act on Data Protection (nFADP) and the General Data Protection Regulation (GDPR), you have the following rights:

• Right of access: obtain a copy of the personal data we process about you.
• Right of rectification: have inaccurate or incomplete data corrected.
• Right to erasure: request deletion of your data (the "right to be forgotten").
• Right to data portability: receive your data in a structured, machine-readable format.
• Right to object: object to the processing of your data for legitimate reasons.

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days of receiving your request.