Help centre
Find quick answers to your questions about our products and services.
We've got answers
The most common questions about our products and services.
Write to us at [email protected]. Our team responds Monday to Friday, generally within 24 business hours.
Every project starts with a brief: goals, target audience, functional scope. We then produce a technical and priced proposal. Once approved, we work iteratively with your feedback before the final launch.
Our web services are billed at CHF 150/h. A deposit of 30 to 50% is required at the start. Payments are due within 30 days. Contact us for a personalised quote.
ark.plan combines booking, CRM, invoicing and time tracking in one tool. Built for SMEs, freelancers and service agencies. Check the ark.plan help for full documentation.
ark.stock manages AV equipment inventory, rentals and project assignments. Built for AV providers, event companies and equipment fleets.
ark.flow Accounting is for companies managing their own accounts: invoicing, VAT, and financial reports. ark.flow Fiduciary is designed for fiduciary firms managing multiple client mandates simultaneously.
Detailed help by product
Each ark. product has its own dedicated documentation and help centre.
ark.plan
Full documentation for project management, tasks and resources.
Go to ark.plan helpark.stock
Full documentation for stock management, inventories and movements.
Go to ark.stock helpark.flow Accounting
Full documentation for accounting, invoicing and financial reports.
Go to Accounting helpark.flow Fiduciary
Full documentation for fiduciary services and mandate management.
Go to Fiduciary help